Legal notice

This Legal Notice applies to the Urban Drape Supply website and provides general information concerning the business responsible for the website, the products offered, website content, customer responsibilities, privacy, intellectual property, and applicable legal principles.

1. Website Operator

The website is operated by:

RGP & COMPANY, INC.

Business Address:
511 Recker Hwy
Auburndale, FL 33823
United States

Business Contact:
MALANA MARIE FLORES

Email:
[email protected]

2. Product Categories

Urban Drape Supply offers consumer products including:

  • Tableware sets;
  • Lunch boxes;
  • Related dining or meal-storage products where offered.

Individual products may differ substantially in material, dimensions, construction, closure design, capacity, care requirements, and intended use.

Customers should review the individual product information before purchasing.

3. Food-Contact and Product-Use Disclaimer

The appearance of a product as a tableware item or lunch container should not, by itself, be treated as a representation that every product is suitable for every type of food or beverage.

Unless expressly stated for a particular product, customers should not assume that merchandise is:

  • Certified for a particular food-contact use;
  • Suitable for hot food;
  • Suitable for boiling liquids;
  • Microwave-safe;
  • Oven-safe;
  • Dishwasher-safe;
  • Freezer-safe;
  • Leakproof;
  • Airtight;
  • Heat-resistant;
  • Suitable for long-term food storage.

Customers should follow all product-specific instructions and warnings.

4. Temperature and Cleaning

Improper exposure to heat, cold, chemicals, abrasive cleaning products, or appliances may damage merchandise.

Customers should not place a product in an oven, microwave, dishwasher, freezer, or other appliance unless the applicable product information expressly permits such use.

Likewise, customers should not use harsh chemicals or abrasive cleaning methods unless the applicable product instructions allow them.

5. Inspection Before Use

Customers should inspect tableware and lunch boxes before use.

If an item has a crack, broken component, damaged closure, sharp edge, missing piece, or other condition that appears unsafe or materially defective, discontinue use and contact Urban Drape Supply.

Parents and guardians should take particular care when products are purchased for children.

6. Product Appearance

Product images are intended to provide a useful visual representation.

Actual appearance may vary because of:

  • Lighting;
  • Photography;
  • Screen calibration;
  • Device settings;
  • Manufacturing variation;
  • Packaging;
  • Material characteristics.

Minor visual differences do not automatically constitute a defect.

7. Accuracy of Information

RGP & COMPANY, INC. makes reasonable efforts to maintain accurate product and website information.

However, typographical, technical, inventory, pricing, descriptive, or other errors may occasionally occur.

We reserve the right to correct information and update website content when appropriate.

8. Intellectual Property

Website content may include original text, product descriptions, photographs, graphics, logos, designs, page layouts, and other materials owned by or licensed to RGP & COMPANY, INC. or the applicable rights holder.

Unauthorized reproduction, distribution, republication, modification, or commercial exploitation may violate applicable intellectual-property rights.

9. Consumer Protection

Urban Drape Supply does not intend to engage in deceptive, unfair, fraudulent, or unlawful business practices.

Florida's Chapter 501 contains the Florida Deceptive and Unfair Trade Practices Act, including provisions addressing unlawful acts and practices and available remedies.

Our website policies are intended to operate consistently with applicable consumer-protection requirements.

Nothing in this Legal Notice is intended to waive a consumer right or legal remedy that cannot lawfully be waived.

10. Refund Policy Disclosure

Urban Drape Supply maintains a written Return and Refund Policy describing its applicable refund and exchange procedures.

Florida law contains specific requirements concerning retail establishments that offer no cash refund, credit refund, or merchandise exchange and the display of a refund-policy notice. Our written return policy is intended to clearly communicate the business's applicable procedures.

11. Privacy and Personal Information

Urban Drape Supply may process customer information for purposes including order fulfillment, payment administration, shipping, customer support, returns, refunds, fraud prevention, website security, legal compliance, and other legitimate business purposes.

Florida's 2026 privacy framework contains provisions concerning consumer rights, controller duties, privacy notices, processor responsibilities, sensitive data, and other data-processing requirements.

However, the applicability of particular provisions depends on statutory requirements and exemptions. Florida law expressly establishes an applicability framework for the Data Privacy and Security part of Chapter 501.

12. Data Security

RGP & COMPANY, INC. seeks to maintain reasonable safeguards appropriate to the nature and volume of personal information handled.

Florida law separately establishes obligations concerning the security of certain confidential personal information and security-breach notification.

No electronic system can be guaranteed to be completely secure.

13. Third-Party Services

The website may rely on independent providers for:

  • Payment processing;
  • Website hosting;
  • Shipping;
  • Analytics;
  • Security;
  • Customer communications;
  • Technical services.

Those providers may operate under their own agreements and privacy policies.

14. External Links

If the website contains links to external websites, those websites operate independently.

An external link does not necessarily constitute an endorsement, guarantee, or representation concerning the third party.

15. Website Availability

Website access may be interrupted by maintenance, technical problems, network disruptions, security incidents, third-party service failures, or other events beyond reasonable control.

We do not guarantee uninterrupted website availability.

16. Limitation of Responsibility

To the extent permitted by applicable law, RGP & COMPANY, INC. is not responsible for losses arising solely from circumstances outside its reasonable control, including certain carrier delays, internet disruptions, third-party service interruptions, or other external events.

Nothing in this Notice excludes or limits liability where applicable law prohibits such exclusion or limitation.

17. Governing Law

Unless another law is mandatorily applicable, this Legal Notice and related website policies are intended to be governed by applicable laws of the State of Florida.

Mandatory federal and state consumer protections remain unaffected.

18. Policy Changes

This Legal Notice may be updated when products, services, website functionality, business practices, or legal requirements change.

The effective date identifies the current version.

19. Contact

RGP & COMPANY, INC.
Attn: MALANA MARIE FLORES
511 Recker Hwy
Auburndale, FL 33823
United States
Email: [email protected]