Contact information

Urban Drape Supply is an online retail business operated by RGP & COMPANY, INC., offering tableware sets, lunch boxes, and related products.

We welcome customer inquiries concerning orders, products, shipping, returns, refunds, privacy, and other legitimate business matters.

Business Information

Legal Business Name:
RGP & COMPANY, INC.

Business Address:
511 Recker Hwy
Auburndale, FL 33823
United States

Return Address:
511 Recker Hwy
Auburndale, FL 33823
United States

Business / Customer Contact:
MALANA MARIE FLORES

Email:
[email protected]

Customer Service Topics

Customers may contact us regarding:

  • Order status;
  • Tableware sets;
  • Lunch boxes;
  • Product specifications;
  • Product components;
  • Shipping;
  • Delivery problems;
  • Damaged merchandise;
  • Incorrect merchandise;
  • Returns;
  • Refunds;
  • Exchanges;
  • Privacy matters;
  • Website-related questions.

Order-Related Inquiries

When contacting us about a particular order, please include the order number whenever possible.

For damaged or incorrect merchandise, photographs may help us understand and evaluate the issue.

Return and Refund Questions

Before returning merchandise, customers should contact:

[email protected]

Please provide the order number, product name, reason for the requested return, and any other relevant information.

Privacy Requests

Privacy-related inquiries may be sent to:

[email protected]

Where applicable, requests concerning personal information may be subject to identity verification and statutory limitations.

Formal Correspondence

RGP & COMPANY, INC.
Attn: MALANA MARIE FLORES
511 Recker Hwy
Auburndale, FL 33823
United States

Business Notice

The contact information above is provided for legitimate customer-service and business communications.

The existence of a contact channel does not guarantee an immediate response or guarantee that every requested remedy will be available.

All customer communications remain subject to applicable law and the policies governing the relevant transaction.